Privacy Policy
Privacy Policy
Last updated: March 25, 2026
Hogsio LLC ("we," "us," or "our") complies with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws, and recognizes the proper handling of personal information as an important responsibility. This Privacy Policy describes how we collect and handle personal information on our website and across our services.
1. Information Collected on This Website
We may collect the following information on our corporate website:
- Your name, email address, company name, and inquiry details when you contact us through our inquiry form
- Anonymized access log information regarding usage of this website (including information collected through cookies and analytics tools)
2. Information Collected by Our Services
Depending on the service, we may collect and store the following categories of information:
- Account information (email address, name, display name, etc.)
- Chat history and conversation content (including interactions with AI)
- Posted content and project information
- Location data (when necessary for service delivery, such as session requests)
- Payment-related information (processed via payment service providers)
- Booking, usage, rental, and other transaction history
- Delivery address and other contact information
- Profile information (including qualifications, etc.)
For details on the specific information collected by each service, please refer to the terms of service of each respective service.
3. Purpose of Use
In accordance with Article 17 of APPI, we use collected personal information within the scope of the following purposes:
- Providing, operating, and maintaining our services
- Responding to your inquiries
- Improving services and developing new features
- Statistical analysis of usage patterns (conducted after anonymization)
- Preventing unauthorized access and misuse
- Verifying compliance with terms of service and responding to legal requirements
4. How We Handle Your Data
We adhere to the following principles regarding the handling of your data:
- Our staff does not directly view or access user data such as chat history, conversation content, or posted content. Service delivery is performed through automated system processing
- However, we may access data to the minimum extent necessary to respond to legally mandated disclosure requests, recover from system failures, or address violations of our terms of service
- When analyzing data for service improvement or research purposes, we fully anonymize it so that no individual can be identified. We do not re-identify individuals from anonymized data
- Personal information is retained only for the period necessary to fulfill its purpose of use, and is securely deleted without undue delay after that purpose has been achieved
5. Disclosure to Third Parties
In accordance with Article 27 of APPI, we will not provide your personal information to third parties without your consent, except in the following cases:
- When required by law
- When necessary to protect the life, body, or property of an individual and obtaining consent is difficult
- When particularly necessary for improving public health or promoting the sound development of children
- When cooperating with a national or local government body or an entity entrusted by them in carrying out affairs prescribed by law
6. Outsourcing
We may outsource part of our personal information handling to external parties to the extent necessary for service delivery (e.g., server hosting, payment processing, email delivery). We exercise appropriate oversight over such contractors in accordance with APPI.
7. Security Measures
In accordance with Article 23 of APPI, we implement organizational, personnel, physical, and technical security measures to prevent leakage, loss, or damage of personal information.
8. Your Rights (Disclosure, Correction, Suspension, etc.)
Under APPI, you have the following rights regarding your personal information held by us:
- Request notification of the purpose of use and disclosure of your data
- Request correction, addition, or deletion if the content is inaccurate
- Request suspension of use or erasure if data is used beyond its stated purpose or obtained improperly
- Request deletion of all personal information upon account closure
Such requests will be processed through our Contact page after identity verification.
9. Use of Cookies
This website and our services may use cookies to understand usage patterns and improve services. You can disable cookies in your browser settings, but some features may become unavailable.
10. Changes to This Policy
We may revise this policy in response to changes in laws or our services. For significant changes, we will provide notice on this website or within our services. Any changes will take effect upon posting on this website.
11. Contact
For inquiries regarding this policy, or to make requests regarding disclosure of personal information, please contact us at: